A one

When it comes to mineral processing equipment, one size does not fit all. That’s where thyssenkrupp’s dedicated machines and services come in.

Mineral processing can be a complex process. Rock types and shapes shift for each different mine site, energy efficiency and maintenance costs must be front-of-mind, and companies need to ensure that they are using the right equipment for them.

There is not one crusher that can do all jobs in Australia’s hard rock mining sector.

thyssenkrupp recognises this situation and in response has not only developed specific gyratory crushers for different operations, but also a customer support system from start to finish.

“thyssenkrupp starts by providing clients with a portfolio of equipment to choose from,” thyssenkrupp product line manager Luke Bennett told Australian Mining. “With assistance from our engineers, we collaborate with our clients to select the correct machine.”

thyssenkrupp has focused on four machines that are integral to Australia’s hard rock mining climate: gyratory crushers, vibrating grizzly feeders, the eccentric roll crusher, and high pressure grind rolls.

Customers looking to increase efficiency in blasted hard rock crushing can turn to thyssenkrupp’s gyratory crushers. The latest Pro machines are backed by the company’s 15-plus years’ experience of successfully operating these machines around the globe.

Vibrating grizzly feeders, the backbone of primary scalping in the Australian iron ore industry, are the perfect machines for those after a robust and long-lasting feeder.

“These machines have been in primary crushing circuits for many years, proving their robust design and efficiency in handling whatever our clients throw at them,” Bennett said.

The eccentric roll crusher is an ideal choice for users looking for a machine suitable for a wide array of mining applications. Suitable for underground mines or in mobile or semi-mobile crushing plants in open-pit mining, the eccentric roll crusher boasts a high throughput rate of 8000 metric tonnes per hour and is available in five configurations to suit any application.

These machines are all backed by thyssenkrupp’s decades of experience and field work; however, it is the high pressure grind rolls that provide the ultimate in hard rock crushing. These machines are supported with a dedicated servicing workshop, featuring the heavy machinery necessary for quality repair works.

“thyssenkrupp have been at the forefront of the high pressure grind rolls technology in mining,” Bennett said. “Continual improvement of the machines has increased efficiencies, reduced downtime, and helped in the reduction of our clients cost per tonne.”

Combining these machines with efficient, helpful, and timely customer service has helped thyssenkrupp stay ahead of the game in mining technology. The service doesn’t stop just because a customer has chosen a machine.

After the machines are installed, thyssenkrupp offers full turnkey solutions. The company’s established service centres in Port Hedland (WA), Henderson (WA), and Mackay (Qld) help thyssenkrupp to offer a full range of after sales services, including field service, spare parts, and workshop rebuilds.

“After-sales support is a significant part of our works in Australia,” Bennett said. “We have led the commitment to our installed equipment with the investment into our service centres and spare parts holding.”

Mining is not a stagnant industry, as required throughput, service intervals, and ore types can change quickly, and thyssenkrupp offers continual review of installed equipment to enable increased performance and reduced power consumption. Reviewing the equipment includes liner profiling, material composition changes and design improvements.

Additionally, customers can access off-site repair capabilities and the service centres are always available to offer additional support.

“We are able to support port and mine operations with rapid turnaround times for shutdown and equipment repair, and also support clients in their ongoing asset management,” thyssenkrupp Chief Sales Officer and Director Service Uwe Zulehner said.

thyssenkrupp’s strong commitment to mining machines and the clients who use them means customers keep coming back for more. Bennett said this repeat business has been a real driver in the company’s mineral processing portfolio.

“The best feedback is when our clients come back to us for repeat orders because the existing machine is performing so well,” he said. “They tell us how much our machines are overperforming based on their initial installation details.”

Zulehner said that the company was excited to continue strengthening these relationships.

“Only with a clear understanding of the challenges on the sites can we continue to reduce shutdown times and provide technical solutions to increase machine performance and operational uptime,” he added.

Although thyssenkrupp is a global company, it has been a strong presence in Australian mining for generations. This experience, and the company’s drive to continually improve for its clients, has made thyssenkrupp a powerhouse in mining machinery.

This feature appeared in the July issue of Australian Mining.

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